I build websites for a living, and I put Google Analytics on every single one — mine included. So when I tell you I had no way to know if my marketing was working, that’s not a beginner mistake. That’s a “I know better than this” mistake.

Here’s what happened. I was digging through my own analytics and realized I had traffic showing up on my site with no story behind it. Instagram, Pinterest, email, my podcast — I couldn’t tell you which one was sending people, or which ones I could stop pouring hours into. Just a pile of visitors with no fingerprints on them.

If you’ve ever glanced at your own numbers and thought “well, traffic is traffic, that’s good, right?” — keep reading, because that feeling is exactly the trap.

Why “It’s Doing Well” Isn’t Actually an Answer

Most of us are marketing in more than one place at once. Maybe it’s Instagram and a newsletter. Maybe it’s Pinterest and a podcast. And when someone asks how it’s going, the honest answer is usually a shrug dressed up as an update: “Instagram’s doing okay, I think.”

That shrug costs you. If you can’t tell which effort is actually bringing clients, you can’t make good decisions about where your time goes. You could be spending hours a week on a platform that’s brought you zero paying clients, while the one quiet channel that’s actually converting sits there, unnoticed, because your analytics can’t tell the difference between the two.

So, How Do You Know If Your Marketing Is Working?

A UTM is a small tag you add to the end of a link. Same page every time, but a different tag depending on where that link is going out — one for your Instagram bio, another for Tuesday’s email, another for your podcast show notes.

When someone clicks a tagged link, Google Analytics doesn’t just log “a visitor arrived.” It logs exactly which effort sent them. That’s the entire trick, and it’s how you finally know if your marketing is working instead of guessing. “My website’s doing fine” tells you nothing you can act on. “The link in my Tuesday email converts three times better than the one in my Instagram bio” tells you exactly where to put your next hour.

Building One Without Overthinking It

You don’t need to hand-build these. Google has a free Campaign URL Builder — you paste in your website link, fill in three fields, and it hands you back a tagged link ready to use.

What makes this actually work isn’t the building. It’s the habit. Pick your naming format once, keep it consistent, and tag every link before it goes out from that point forward.

The Step Almost Everyone Skips

Tagging your links is only half the job. The other half is going back and looking. You can have six months of perfectly tagged data sitting in your analytics and never once open the report. Data you don’t look at is exactly as useless as data you never collected in the first place. Put a reminder on your calendar, once a month, and go check.

The Real Point

This was never really a tech skill. It’s a decision about whether your business grows on purpose or by accident. You already believe your brand deserves better than “I think Instagram’s working.” UTMs are just the tool that lets you see whether it is.

Curious what your own site would reveal? The Brand Audit Scorecard walks you through what’s working on your site and what’s quietly costing you — free, and built for exactly this kind of gut check.

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about
Jan

When I'm not designing brands or building Showit websites, you'll find me leading worship, drinking way too much coffee, and firmly believing that a great brand can change the trajectory of a business. I write here about all things branding, strategy, and building a business rooted in faith. So glad you found your way here.

@jantouchberry

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